
Marketing Compliance Manager (US eCommerce)-Remote
- Full-time | 100% Remote
- Advertising Compliance, Claims Review & Marketing Risk Management
KNN Digital Media is a global eCommerce company founded by former Google executives. We use performance marketing, media, and machine learning to drive measurable growth across a portfolio of in-house and affiliate brands, including our flagship brand in the health and wellness space, Vital Nutritive.
As we continue to scale our presence across the United States, we are looking for a Marketing Compliance Manager to help ensure that our advertising, marketing campaigns, and customer-facing communications comply with applicable regulatory requirements while supporting business growth and marketing performance.
This role will act as the operational compliance partner for the Marketing team, helping identify and mitigate compliance risks before campaigns reach the market. Working closely with Marketing, Creative, Retention, Product, and Legal teams, you will play a key role in protecting the business while enabling high-performing customer acquisition and retention strategies.
Why you'll love working with KNN Digital Media
- Join a high-performing team led by former Google leaders
- Be part of a fast-scaling global eCommerce company with clear growth opportunities
- Enjoy a high level of autonomy while collaborating with a smart, international team
- 100% remote role
- Play a critical role in protecting and scaling a growing health and wellness brand
How you'll contribute
In this role, you will partner closely with Marketing and Creative teams to ensure campaigns meet internal compliance standards and applicable regulatory requirements while maintaining business performance and customer acquisition objectives.
Advertising & Marketing Compliance
- Review landing pages, advertorials, Video Sales Letters (VSLs), email campaigns, SMS campaigns, social media content, and other customer-facing communications before publication
- Review Meta Ads, Google Ads, affiliate content, influencer content, and promotional materials for compliance risks
- Ensure marketing materials comply with applicable FTC requirements and internal compliance standards
- Identify potentially misleading, unsubstantiated, or high-risk advertising claims
- Support marketing teams in developing compliant advertising approaches without unnecessarily limiting performance opportunities
Claims Review & Substantiation
- Review health supplement, wellness, and product-related claims for accuracy and compliance
- Assess whether marketing claims are adequately supported by available evidence and documentation
- Review testimonials, comparative claims, before-and-after claims, and customer success stories
- Maintain documentation supporting approved marketing claims
- Escalate complex regulatory or legal matters to the Legal Counsel when required
Compliance Operations & Auditing
- Conduct regular audits of active campaigns across acquisition and retention channels
- Maintain compliance review processes, approval workflows, and internal documentation
- Monitor compliance trends and identify recurring risk areas
- Support the implementation of corrective actions when compliance issues are identified
- Contribute to the continuous improvement of compliance processes and controls
Training & Marketing Enablement
- Develop and maintain marketing compliance guidelines, playbooks, and best practices
- Deliver compliance training sessions to Marketing, Creative, and related teams
- Promote awareness of advertising compliance requirements across the organization
- Support teams in understanding how to balance compliance requirements with business objectives
Cross-Functional Collaboration
- Partner closely with Media Buyers, Copywriters, Designers, Retention Specialists, Product teams, and Legal Counsel
- Participate in campaign planning and review discussions when required
- Provide timely compliance feedback to support efficient campaign launches
- Act as a trusted compliance resource for internal stakeholders
🎯 KPIs
- Marketing Compliance Review Quality
- Timely Campaign Review & Approval
- Compliance Issues Identified & Prevented
- Audit Completion & Follow-Up Actions
- Internal Stakeholder Satisfaction
Minimum requirements
What you'll need to succeed in this role
- 3+ years of experience in marketing compliance, advertising compliance, regulatory affairs, legal operations, or similar roles
- Strong understanding of FTC advertising requirements and consumer protection principles
- Familiarity with FDA regulations affecting health supplements, wellness products, or regulated consumer products
- Experience reviewing advertising claims, marketing materials, and customer-facing communications
- Experience working in eCommerce, direct-to-consumer (DTC), health & wellness, supplements, consumer products, or other regulated industries
- Strong attention to detail and ability to identify potential compliance risks
- Ability to balance compliance requirements with business and marketing objectives
- Strong communication and stakeholder management skills
- Experience supporting Marketing, Creative, or Growth teams is highly preferred